General Terms and Conditions

​

ZANA REAL ESTATE 4U, real estate and services, owned by Snježana Totić, Trogir, 43 Sveta Ana Street, hereinafter referred to as the Intermediary, OIB 32287017990 pursuant to the provisions of EU Directive 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25.05. 2018 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

In the following text, ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić acts as the processing manager. These privacy policies provide insight into our actions regarding the collection of information through the site and our use of information. This Privacy Policy applies solely to information collected through the Site and does not apply to information collected through any other source, including, without limitation, Facebook, Twitter, YouTube, and other third-party and social media websites. If you do not agree with any of the terms of this Privacy Policy, do not use the site (s) or provide us with any personal information.

​

1. Types of data being processed

This Decree defines the methods of collecting, processing, using and storing personal data of users of the services of Intermediaries - ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić. Users of services are considered to be buyers and sellers of real estate who directly or indirectly make contact with the Broker and disclose personal data to the Broker, voluntarily or in accordance with legal provisions. We collect and store certain personal information about you through the site (eg information that may directly or indirectly identify you, in particular using identifiers such as name, personal identification number, location information, online identifier or one or more physical factors). , physiological, genetic, mental, economic, cultural or social identity ("Personal Data"). In certain cases, we may ask you to provide us with Personal Data, for example when using the order form and the services we offer, request information, or a business relationship has been established with the user to the extent necessary for the mediation service.

ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić will not collect personal data during your visits to our site if you do not provide it to us voluntarily, and will not require more information than necessary to participate in activities on our site. If you do not wish to provide us with Personal Data (other than Personal Data relating to the use of Internet communication protocols normally collected when visiting the Website) you may still access our Site.

3. Purposes, legal basis for the processing of personal data

When you provide your Personal Information on the Site, we will restrict the use of Personal Information for the purpose for which it was collected in accordance with the terms of this Privacy Policy. Use of your Personal Information includes:

 

1. Collection of personal data (name, surname, residence address, personal identification number, telephone number, e-mail address and personal identification document number - identity card or passport) of the user via the website required to fulfill the mediation agreement, in accordance with the General business conditions of the Broker and the Law on Real Estate Brokerage.

 

2. Take steps at your request before concluding a contract (eg answer your questions and comments; meet your requirements, communicate with you about your activities on the site);

 

3. Sending advertisements or direct sales materials, conducting data analytics or delivering commercial communications via electronic tools (SMS, e-mail, social network), regardless of whether they are automated (calls without operators) or not, in accordance with the relevant legal basis;

 

4. Providing your Personal Information to selected advertising partners for their marketing purposes in accordance with the relevant legal basis. The provision of Personal Data for the purposes described in items 3 and 4 is also voluntary; failure to provide such Personal Data or objection to relevant data processing on appropriate grounds relating to your specific situation, ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić will take the necessary steps not to send advertising or direct sales materials. 

 

4. Transfer of Personal Data to third countries

ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić reserves the right to transfer personal data to third parties, respecting the principle of an appropriate level of legal protection for the rights and freedoms of users. The transfer of personal data is carried out only if at least one of the following conditions is met:

• The transfer is necessary for the performance of contractual obligations / services;

• The transfer is necessary for the implementation of pre-contractual measures taken in response to the client's request;

• The transfer is necessary for the conclusion or execution of a contract concluded with a third party in the interest of the client;

 

5. Retention
ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić will process your Personal Data only for the time necessary to achieve the purposes described in Section 3. Given the purposes described in Sections 3.3 and 3.4, your Personal Data will be processed until you exercise your right to object or limit processing. In addition to the above, ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić will retain your Personal Data for as long as necessary or permitted in accordance with applicable data protection law.

 

6. Your rights
ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić informs you that you have the right to request from ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić access and correction or deletion or deletion of Personal Data or processing restrictions in in connection with your Personal Data or object to the relevant processing activity. You also have the right to know the recipients or categories of recipients to whom your Personal Information has been or will be disclosed, in particular to recipients in third countries.

7. Links to other sites
The site may contain links to other websites that are not owned, managed or maintained by ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić. When you leave the site, you should notice and read the terms and privacy policy of each website you visit. Despite all links that may exist on the Site, unless otherwise stated, we do not control, recommend or endorse it, and we are not affiliated with this website or its content.

8. Security
The security of your Personal Information is extremely important to us. We have set up appropriate physical, electronic and management procedures to protect the data we collect. However, due to the open nature of the Internet, we cannot guarantee that communication between you and us or information stored on our site or on our servers will be completely secure from unauthorized access by third parties, such as hackers. Your use of our site indicates your consent to this risk.

9. Changes and updates to our Privacy Policy
ZANA REAL ESTATE 4U, Real Estate and Services, owned by Snježana Totić reserves the right to change or update these Privacy Policy at any time and without prior notice. Please check any changes or updates to our Privacy Policy from time to time.

 

15. Contact information
If you have any questions or comments regarding the Site or this Privacy Policy, you may contact us at ZANA REAL ESTATE 4U, Real Estate and Services, vl. Snježana Totić, Svete Ane 43 Trogir, or at the following e-mail address info@mycroatiarealestate.com

Cookies policy
In order for the website to work properly and to be improved in order to improve your browsing experience, a minimum amount of information (cookies) must be stored on your computer. More than 90% of websites use the practice of cookies, and according to European Union rules, they are obliged to ask for the user's consent. By using this website, you agree to the use of cookies, the blocking of which allows you to continue browsing the site, but some of its features will not be functional.

What is a cookie?

 

A cookie is information stored on a personal computer at the time of browsing the website you have visited. Cookies are easier to use as they save your settings for a website (language or address) and reactivate them when you restart them. In this way, the information is tailored to your needs and common ways of using it.

From simple information about settings, cookies can also store a large amount of personal information (name, e-mail address) to which you must give full access. If you have not enabled them, cookies cannot access the files on your computer. Cookie saving and sending activities are not visible to you, but you can select the option to approve / reject requests to save cookies, delete saved cookies and other activities related to the use of cookies in the settings of the selected Internet browser.

How to disable cookies?
Disabling cookies does not allow them to be stored on your own computer. Cookie settings can be configured and changed in the selected internet browser and via the link at the bottom of this page. To see the settings, choose the browser you're using (Chrome, Firefox, Internet Explorer 9, Internet Explorer 7 and 8, and Opera or Safari). If you disable cookies, you will not be able to use certain functionalities of the website.

 

What are temporary cookies?
Temporary cookies, or session cookies, are removed from your personal computer when you close the Internet browser in which you browsed the website. With the help of these cookies, the pages store temporary data.

 

What are persistent cookies?
Persistent, or saved, cookies remain on your personal computer even after you close your Internet browser. With the help of these cookies, the website stores data to make it easier for you to use. For example, websites that require you to enter a username and password will "remember" your entry, which will appear each time you visit it. Persistent cookies will remain recorded on your computer for days, months or years.

 

What are first-party cookies?
First-party cookies come from the website you are browsing, and can be temporary or permanent. In this way, the website stores data that will make it easier for you to use each time you visit that website

​

What are third-party cookies?
Third-party cookies on your computer come from other websites located on the website you are browsing. These are, for example, pop-up ads, and cookies have the role of tracking websites for advertising purposes.

​

Does this website use cookies?
Yes, this website uses cookies to provide you with a simpler and better user experience.

What cookies does this website use?

 

Session cookies - these are cookies that will be automatically deleted when you close the Internet browser in which you work

 

• Persistent cookies - these are cookies that will remain "recorded" in your internet browser until they expire or you delete them manually.

• The information collected is anonymous and does not include your private information

Are there any third party cookies on the website?
There are several external services that store limited cookies for you, and this website did not set them up. Limited cookies are used for uninterrupted use of features that provide users with easy access to content. This page allows you to measure traffic.

​

Additional information about opting out of cookies

There are several websites for disabling the storage of cookies for different services. Read more information at the following links:
http://www.allaboutcookies.org/
http://www.youronlinechoices.eu/

​